Terms of Service

Last Updated: December 3, 2025

1. Legal Information

These Terms of Service ("Terms") govern your access to and use of Fellow ("Service"), a software-as-a-service platform owned and operated by:

Imagility, S.L.U. ("Company", "we", "us", or "our")
Address: Calle Ruiz de Alarcón 30, 41007, Sevilla, Spain
Tax ID (NIF): B90243056
Email: hello@fellowdev.io

By registering for or using Fellow, you agree to be bound by these Terms. If you do not agree, strictly do not use the Service.

2. Description of Service

Fellow is a B2B intelligence tool designed to visualize data, switch store regions, track applications, and interact with public app marketplaces. The Service may also provide API access and generate market or business reports.

2.1. No Professional Advice: Any market reports, analytics, or business intelligence provided by the Service are for informational purposes only. They do not constitute financial, investment, or legal advice. You are solely responsible for any business decisions made based on this data.

2.2. Account Security: You are responsible for maintaining the confidentiality of your account credentials. The Company is not liable for any loss arising from unauthorized access to your account.

3. Subscription, Payments & Refunds

3.1. Subscriptions: The Service is billed on a recurring subscription basis (monthly or yearly) via our payment processor.

3.2. Refund Policy: Generally, all sales are final. We do not offer automatic refunds for partial subscription periods or unused services.

3.3. Exceptions: While strictly not required to do so, we may, at our sole discretion, consider refund or cancellation requests on a case-by-case basis. To request an exception, please contact us at hello@fellowdev.io. Granting an exception in one instance does not waive our right to enforce this policy in future instances.

3.4. EU Consumer Right of Withdrawal Waiver:
If you are a consumer residing in the European Union, you acknowledge and agree that by purchasing a subscription to Fellow, you are requesting immediate access to digital content. Therefore, you expressly waive your right of withdrawal, and you lose the statutory 14-day right to cancel the contract once the service delivery has begun.

4. Usage Restrictions & Prohibited Acts

You agree not to misuse the Service. The following actions are strictly prohibited and will result in immediate termination without refund:

  1. Competitive Use: You may not use the Service to build a competitive product, service, or dataset.
  2. Reverse Engineering: You may not reverse engineer, decompile, or attempt to derive the source code of the Service.
  3. Scraping: You may not use automated bots, scrapers, or scripts to access or extract data from Fellow.
  4. Reselling: You may not resell, sublicense, or share your account access with third parties outside your organization unless explicitly permitted in writing.

5. Reliance on Third-Party Data & Service Availability

5.1. Nature of Data: The Service relies on data obtained from public third-party sources and marketplaces.

5.2. No Guarantee of Accuracy: We do not warrant the accuracy, completeness, or timeliness of this data. You acknowledge that data may be delayed, inaccurate, or missing entirely due to factors outside our control.

5.3. Platform Dependency: If a third-party platform changes its structure, API, or terms of service in a way that breaks Fellow’s functionality (temporarily or permanently), this is considered a Force Majeure event. It does not constitute a breach of contract by Imagility, S.L.U., and does not entitle you to a refund, though we will make good faith efforts to restore functionality where possible.

6. Intellectual Property

6.1. Our Rights: All rights, title, and interest in the Service (including code, design, features, and databases) belong exclusively to Imagility, S.L.U.

6.2. User Data: You retain ownership of the data you input into the system. You grant us a limited license to store and process this data solely to provide the Service to you.

7. Limitation of Liability

To the maximum extent permitted by law:

  1. B2B/Professional Use: In no event shall Imagility, S.L.U. be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or business opportunities). Our total liability shall not exceed the amount paid by you to us in the last 12 months.
  2. Consumer Use: If you are using the Service as a consumer under EU law, nothing in these Terms excludes liability for death, personal injury, or gross negligence.

8. Governing Law

These Terms are governed by the laws of Spain. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Sevilla, Spain.

9. Early Access & Beta Disclaimer

Fellow is currently offered as an "Early Access" or "Beta" product. This means:

By using the Early Access version, you acknowledge and accept these conditions.